22 June 2016

Installing Cumulative Updates for Exchange 2013 in production environments in combination with TrendMicro ScanMail

Installing Cumulative Updates for Exchange 2013 in production environments in combination with TrendMicro ScanMail:

1. Put the server in maintenance mode with the script on D:\Scripts\Start-ExchangeServerMaintenanceMode v1.8.ps1

- In an elevated PowerShell console : Start-ExchangeServerMaintenanceMode.ps1 -Server Servername -TargetServerFQDN servername.domain.lan
(-Server is the server that will be put in maintenance mode, -TargetServerFQDN is the server where all connections, queues etc. will be move to)

2. Stop the TrendMicro Services in the following order:

- ScanMail for Microsoft Exchange System Watcher
- ScanMail for Microsoft Exchange Remote Configuration Server
- ScanMail for Microsoft Exchange Master Service

3. Change the Startup type for the Trendmicro Services to “Disabled”

4. Check the status for the Exchange components in the Exchange PowerShell console:
- Get-ServerComponentState –Identity Servername

5. Reboot server

6. Stop the TrendMicro Service in the Task Manager under the tab "services" in the following order:
- ScanMail_RemoteConfig
- ScanMail_SystemWatcher
- Scanmail_Master

7. In an elevated PowerShell console;
- Go to the folder where the extracted CU files are, in that folder type:
- .\setup /mode:upgrade /iacceptexchangeserverlicenseterms (Attention -  make sure .\ is in front of setup)

8. After successful installation of the CU reboot the server

9. Change the startup type for the TrendMicro services “Automatic” (Except ScanMail EUQ Monitor)

10. Reboot the server

11. Stop Maintenance mode with the script on D:\Scripts\Stop-ExchangeServerMaintenanceMode v1.8.ps1

- In an elevated PowerShell console : Stop-ExchangeServerMaintenanceMode.ps1 -Server Servername

12. Check the status for the Exchange components in the Exchange PowerShell console:
- Get-ServerComponentState –Identity Servername

13. Now the server is active and will be accepting connections and the database copies will be updated

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